Customer Feedback from Lionel (From Shenzhen China)

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Dear Taro,
Here is a little message to thank you for making my Teenager’s dream become true:
I am now the owner of a wonderfull Electone Stage Organ, model ELX-1m.
After trying to contact directly few persons saling such organ in Japan, I found that none of them could speak English, and none of them was willing to organize the packing and delivery overseas…
That is where I found you Taro, Perfect English, perfect knowledge of the export/import rules, and the most important: the most PATIENT person I ever met during my quest…
As I was hesitating before buying it…. you showed an extreme patience and understanding!
Later after buying it on my name on the Japanese Yahoo’s auction, you were also very patient while I was checking where to deliver the instrument, and who would be in charge etc…
Well, after all the intrument arrived to France at my parents’s door, I mean that the big 300 kg wood box was right at the door!
As I am right now in China for my job, my father was in charge of opening the box and taking the Organ inside his home….. He told me that the wood box was extremely solid, he and a friend took 3 hours to open it…. after which the wood box became a huge packed ot matches!
Well as far as I know it is in perfect condition.
It took some time to my father to find the appropriate 220V/110V/500W transformer, in order to operate the instrument in France.
The final test was done last week-end: Perfect !!!
I include some picture of the treasure, but as the place is quite narrow…..
I keep your email as Diamant, and I strongly recommend you to all Electone lovers who are not perfectly fluent in Japanese !!! Things are much much easier with you!
Regards
Lionel PERRIN – Shenzhen – China
Hi Lionel
Thank you very much for your great feed back comment.
I really love it.
If there any trouble or quetion in the future please feel free to ask me anything.
Many thanks again for purchasing this item from us.
Director
Taro Ogata

 

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