{"id":20878,"date":"2017-07-07T12:13:32","date_gmt":"2017-07-07T03:13:32","guid":{"rendered":"https:\/\/staging.tarotrade.com\/?p=20878"},"modified":"2017-07-07T12:13:32","modified_gmt":"2017-07-07T03:13:32","slug":"customer-feedback-from-ricky-from-hong-kong","status":"publish","type":"post","link":"https:\/\/staging.tarotrade.com\/?p=20878","title":{"rendered":"Customer feedback from Ricky (From Hong Kong)"},"content":{"rendered":"
Hi Taro,<\/div>\n
\u00a0<\/div>\n
Just to let you know that I have received my ELC-02.\u00a0 It was delivered right\u00a0into my apartment in good shape.\u00a0 Arrangement for delivery was also very smooth.<\/div>\n
\u00a0<\/div>\n
I will put it together in the next few days.<\/div>\n
\u00a0<\/div>\n
Thanks again.<\/div>\n
Ricky\u00a0<\/div>\n
6th July 2017.<\/div>\n
\u00a0<\/div>\n
\"\"<\/div>\n
\u00a0<\/div>\n
—Additional information—<\/div>\n
10th July 2017.<\/div>\n
\n
Hi Taro,<\/div>\n
\u00a0<\/div>\n
I finally managed to unpack the complete package and have all the pieces taken and ready to have it put together in the next few days.<\/div>\n
\u00a0<\/div>\n
In case you run into future customers from Hong Kong, here’s a few tips for them to understand the last mile of the delivery process…..<\/div>\n
\u00a0<\/div>\n
Since most of us in Hong Kong live in relatively small apartment units, delivery is always a challenge if the electone needs to get inside the apartment.\u00a0 Size of the elevator could inhibit the package going into the apartment unit.<\/div>\n
\u00a0<\/div>\n
Also, FedEx Hong Hong actually does NOT deliver the package, it was subcontracted to another local company specialized in delivering, and it worked out quite well because the arrangement for delivery was very professional.\u00a0 Therefore it’s usually not a problem for Hong Kong.<\/div>\n
\u00a0<\/div>\n
Another major challenge is disposing the packaging material.\u00a0 The ELC-02 was nicely wrapped and protected, which is typical Japanese packaging style and it offers the best protection for the electone.\u00a0 Everything inside the package was completely at the same spot when it was originally packed.\u00a0 The problem is the amount of material that needs to be disposed after unpacking.\u00a0 Be prepared to cut them into pieces.\u00a0 The plastic crate is also a problem if people like myself live in an apartment that does not offer disposal service other than regular household garbage.<\/div>\n
\u00a0<\/div>\n
Hope this info. will help your future Hong Kong customers.\u00a0 I also don’t mind if you need to post this one e-mail on your website as reference for future Hong Kong client.<\/div>\n
\u00a0<\/div>\n
Cheers,<\/div>\n
Ricky<\/div>\n
\u00a0<\/div>\n<\/div>\n
\u00a0<\/div>\n
Hi Ricky\u00a0<\/div>\n
Thank you so much purchased ELC-02 from us.<\/div>\n
If you have any questions or problems please feel get back to me any time.<\/div>\n
Best Regards<\/div>\n
Taro<\/div>\n","protected":false},"excerpt":{"rendered":"

Hi Taro, \u00a0 Just to let you know that I have received my ELC-02.\u00a0 It was delivered right\u00a0into my apartment<\/p>\n","protected":false},"author":2459,"featured_media":20877,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[750],"tags":[],"class_list":["post-20878","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-feedback"],"acf":[],"jetpack_featured_media_url":"https:\/\/staging.tarotrade.com\/wp-content\/uploads\/2017\/07\/Ricky-ELC-02-Hong-Kong-scaled.jpg","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/staging.tarotrade.com\/index.php?rest_route=\/wp\/v2\/posts\/20878","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.tarotrade.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/staging.tarotrade.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/staging.tarotrade.com\/index.php?rest_route=\/wp\/v2\/users\/2459"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.tarotrade.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=20878"}],"version-history":[{"count":0,"href":"https:\/\/staging.tarotrade.com\/index.php?rest_route=\/wp\/v2\/posts\/20878\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/staging.tarotrade.com\/index.php?rest_route=\/wp\/v2\/media\/20877"}],"wp:attachment":[{"href":"https:\/\/staging.tarotrade.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=20878"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/staging.tarotrade.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=20878"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/staging.tarotrade.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=20878"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}